Track your order
Enter your tracking number to see where your package is in real time.
Your tracking number is in your shipping confirmation email. Or view your orders in your account.
Order confirmed
You receive a confirmation email right away.
Processing
Prepared and packed within 1–3 business days.
Shipped
Tracking can take 24–72h to show first updates.
Delivered
Usually 5–10 business days after shipping.
Frequently asked questions
Why isn't my tracking updating?
Carriers can take 24–72 hours to scan a package after it ships. During international transit, updates may pause for several days — this is normal.
Where do I find my tracking number?
It's in your shipping confirmation email. Check your spam folder if you can't find it.
My tracking says delivered but I don't have my package.
Check with neighbours and your mailbox, and wait 24h — carriers sometimes scan early. If it still hasn't arrived, contact us and we'll open an investigation.