All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
In cases of high order volume, shipping delays may occur.
Shipping charges for your order will be calculated and displayed at checkout.
We currently ship worldwide.
Estimated delivery times:
Domestic (within the USA): 7 to 12 business days
International: 9–14 business days (times may vary due to customs delays)
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.
Your order may be subject to import duties, taxes, and fees, which are not included in the shipping price and are the responsibility of the customer.
Customs processing may cause delivery delays outside of our control.
We are not responsible for packages lost or stolen after delivery has been confirmed to the shipping address provided at checkout.
If your package arrives damaged, please contact us immediately at contact@tryolmera.com with photos so we can assist you.
For questions about this Shipping Policy, please contact us at contact@tryolmera.com.